Quick Answers

Frequently Asked Questions

Everything you want to know about working with Milestone Web Design — before you pick up the phone.

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Getting Started

Our packages start at $1,200 for the Cornerstone — a complete one-page, multi-section site — and go up to $3,200 for the Milestone package, which includes up to 8 professionally designed pages. Host your site with us and save $200 on any package. See full pricing.
Timeline depends on the package. The Cornerstone is typically done in 4–6 days. The Keystone runs 1–2 weeks. The Milestone takes 2–3 weeks. All timelines start from the day we have your content in hand.
Whatever you have — your logo, photos, and the text for your pages. If you don’t have those things yet, we can handle all of it. Stock photography, copywriting, and logo design are all available as add-ons.
Yes — we work with clients nationwide. We’re based in Colorado and do all of our work remotely, so your location is never a barrier.

Your Website

Yes. Once your project is paid in full, the site is yours — all files, all code. If you finance your project, ownership transfers to you once the balance is paid off.
No. Every website we build is hand-coded — custom HTML, CSS, JavaScript, and PHP where needed. No page builders, no templates, no WordPress. That means faster load times, cleaner code, and no plugin security vulnerabilities for hackers to exploit and potentially threaten your business.

We’ve seen it happen firsthand — WordPress sites compromised overnight. Businesses losing everything, scrambling to rebuild from scratch. It’s not a hypothetical.
Yes. In addition to standard websites, we build custom PHP and MySQL web applications — things like client portals, booking systems, payment systems, member dashboards, income and expense trackers, and custom admin tools. If you’re currently paying for several software subscriptions to piece together what you need, a one-time custom build often pays for itself fast — and you own it outright with no monthly fees. Many smaller projects come in under $500. Custom programming is quoted at $50/hour based on a realistic estimate, so you always know what to expect before we start.
We put a working draft live for you to see very early in the process — usually within the first day or two. That preview is where we align on direction. Once you give us the green light to keep going, the deposit is non-refundable. We’ve found that seeing a real draft early eliminates surprises.
Yes. Additional pages, photo galleries, live chat, analytics, custom forms — everything in our à la carte menu is available at any time, before or after launch.

Hosting & Support

$49.95/month puts your website on an Intel Xeon Gold server — 8 cores, 16GB of RAM, 256GB of storage. That’s enterprise-grade hardware running your small business site. Most hosts pack hundreds of websites onto one machine and let them fight for resources. Your site doesn’t share. Includes full server management, same-day priority support, free website updates (one hour/month), monthly security updates, automated backups with every update, and 2 business email accounts.
No — but most clients choose to. Our hosting runs on a dedicated VPS, not the overcrowded shared servers most hosts put small businesses on. That means faster load times, better uptime, and a server we manage completely so you never have to think about it. You also get same-day priority support, free monthly security updates, automated backups, and 2 business email accounts included. And hosting with us saves you $200 on your build plus unlocks lower rates on every add-on. If you’d rather host independently, we’ll deploy your finished site to your provider for a one-time $60 fee.

Pricing & Billing

Scope. The Cornerstone is a single-page scrollable site — a complete online presence in one clean layout. The Keystone adds up to 5 separate pages. The Milestone goes up to 8. Every package is built to the same standard; the only difference is how much room you have to work with.
After you review the completed site, you send us your changes in one list — that’s round one. We make every change on that list, you review again, and send any remaining tweaks — that’s round two. Changes beyond two rounds are billed at $40/hour.
Yes. Clients with a credit score of 650 or higher can finance with 1/3 down at project start and a 15% finance charge on the remaining balance. The Keystone package offers 6-month financing; the Milestone package offers 12 months. Mention it when you request your quote and we’ll walk you through it.
If you have a quote from another professional U.S. web developer, send it to us. We review every quote personally — and in most cases, we’ll match or beat their price. Send us your quote.

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